RIM is saying today that BlackBerry services have been restored. Many users worldwide, have experienced service interuptions over the last three of four days. The latest update on RIM's site states that BlackBerry services are operating well globally.
Cornwall - Oct. 13, 2011 - RIM is saying today that Blackberry services have been restored. Many users worldwide, have experienced service interuptions over the last three of four days.
The latest update on RIM's site states the following:
Thursday 13th October - 9:00 (GMT-5)
BlackBerry services are operating well globally. BlackBerry Support teams continue to monitor the situation around the clock to ensure ongoing service stability. Some customers in Canada and Latin America who are sending messages to other regions may see intermittent message delays. Support teams are actively addressing this.
RIM Chief Information Officer Robin Bienfait, issued the following yesterday:
"I want to first apologize for the service interruptions and delays many of you have been experiencing this week. I also wanted to connect with you directly, give you an update on the service issues we are trying to solve, and answer some of the questions and concerns you’ve expressed."
"You’ve depended on us for reliable, real-time communications, and right now we’re letting you down. We are taking this very seriously and have people around the world working around the clock to address this situation. We believe we understand why this happened and we are working to restore normal service levels in all markets as quickly as we can."
In addition, RIM issued the following video from RIM Founder and Co-CEO Mike Lazaridis:
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